/* Support chat — aligned with Magic Store tokens (glass + blue) */
.msc-root {
  --msc-radius: var(--radius, 18px);
  --msc-ease: var(--ease, cubic-bezier(0.22, 1, 0.36, 1));
  --msc-fab-size: 56px;
  --msc-fab-gap: 12px;
  --msc-fab-edge: 28px;
  position: fixed;
  /* Physical left (not inset-inline — RTL كان يودي الزر يمين) */
  left: var(--msc-fab-edge) !important;
  right: auto !important;
  inset-inline: unset;
  bottom: var(--msc-fab-edge);
  z-index: 600;
  font-family: var(--font, "Tajawal", system-ui, sans-serif);
  /* LTR للتموضع فقط — المحتوى جوا الـ panel يفضل RTL */
  direction: ltr;
  color: var(--text);
}
body:has(.chat-fab--whatsapp) .msc-root {
  bottom: calc(var(--msc-fab-edge) + var(--msc-fab-size) + var(--msc-fab-gap));
}
.msc-root[hidden] { display: none !important; }

.msc-fab {
  position: relative;
  width: 56px;
  height: 56px;
  border: 0;
  border-radius: 50%;
  display: grid;
  place-items: center;
  cursor: pointer;
  color: #fff;
  background: linear-gradient(135deg, #1a8fff, var(--blue-deep, #0d47a1));
  box-shadow: 0 12px 32px color-mix(in srgb, var(--blue-bright, #1976d2) 42%, transparent);
  animation: fabPulse 2.5s ease-in-out infinite;
  transition: transform 0.3s var(--msc-ease);
}
.msc-fab:hover {
  transform: scale(1.08);
  animation: none;
}
.msc-fab__badge {
  position: absolute;
  top: -2px;
  inset-inline-end: -2px;
  min-width: 20px;
  height: 20px;
  padding: 0 5px;
  border-radius: 999px;
  background: linear-gradient(135deg, #ff5a7a, #e11d48);
  color: #fff;
  font-size: 11px;
  font-weight: 800;
  display: grid;
  place-items: center;
  line-height: 1;
  box-shadow: 0 4px 12px rgba(225, 29, 72, 0.35);
}
.msc-fab__badge[hidden] { display: none !important; }

.msc-panel {
  position: absolute;
  /* يفتح لجوة الشاشة يمين الزر (مش بره من الشمال) */
  left: 0 !important;
  right: auto !important;
  inset-inline: unset !important;
  bottom: 72px;
  width: min(390px, calc(100vw - 24px));
  max-width: calc(100vw - 24px);
  height: min(560px, calc(100vh - 120px));
  display: flex;
  flex-direction: column;
  direction: rtl;
  text-align: start;
  background: color-mix(in srgb, var(--glass-bg, var(--panel, #fff)) 88%, transparent);
  color: var(--text);
  border: 1px solid color-mix(in srgb, var(--blue-bright, #1976d2) 18%, var(--line, #d0e4f7));
  border-radius: var(--radius-lg, 24px);
  overflow: hidden;
  box-shadow:
    var(--glass-inset, inset 0 1px 0 rgba(255, 255, 255, 0.75)),
    0 22px 50px color-mix(in srgb, var(--blue-deep, #0d47a1) 18%, transparent);
  backdrop-filter: var(--glass-blur, blur(20px) saturate(1.45));
  -webkit-backdrop-filter: var(--glass-blur, blur(20px) saturate(1.45));
}
.msc-panel[hidden] { display: none !important; }

.msc-panel__head {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 14px 12px;
  background: linear-gradient(135deg, #1a8fff, var(--blue-deep, #0d47a1));
  color: #fff;
  border-bottom: 1px solid color-mix(in srgb, #fff 18%, transparent);
}
.msc-panel__titles { flex: 1; min-width: 0; }
.msc-panel__titles strong {
  display: block;
  font-size: 15px;
  font-weight: 800;
  letter-spacing: -0.01em;
}
.msc-panel__titles small {
  opacity: 0.88;
  font-size: 12px;
  font-weight: 600;
}
.msc-icon-btn {
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 12px;
  background: color-mix(in srgb, #fff 16%, transparent);
  color: inherit;
  cursor: pointer;
  font-size: 20px;
  line-height: 1;
  display: grid;
  place-items: center;
  transition: background 0.2s var(--msc-ease), transform 0.2s var(--msc-ease);
}
.msc-icon-btn:hover {
  background: color-mix(in srgb, #fff 26%, transparent);
  transform: translateY(-1px);
}
.msc-icon-btn[hidden] { display: none !important; }

.msc-panel__body {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  background: var(--bg-2, #f5f9ff);
}

.msc-login,
.msc-empty {
  padding: 28px 20px;
  text-align: center;
  display: grid;
  gap: 12px;
  place-items: center;
  color: var(--muted);
  font-weight: 600;
  line-height: 1.7;
}

.msc-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  min-height: 42px;
  padding: 0 16px;
  border: 0;
  border-radius: 12px;
  background: linear-gradient(135deg, #1a8fff, var(--blue-deep, #0d47a1));
  color: #fff;
  font: inherit;
  font-weight: 700;
  cursor: pointer;
  text-decoration: none;
  box-shadow: 0 10px 28px color-mix(in srgb, var(--blue-bright, #1976d2) 32%, transparent);
  transition: transform 0.25s var(--msc-ease), box-shadow 0.25s, filter 0.2s;
}
.msc-btn:hover {
  transform: translateY(-2px);
  filter: brightness(1.05);
  box-shadow: 0 14px 34px color-mix(in srgb, var(--blue-bright, #1976d2) 42%, transparent);
  color: #fff;
}
.msc-btn:active { transform: translateY(0) scale(0.98); }
.msc-btn--ghost {
  background: transparent;
  color: var(--ghost-text, var(--blue-deep, #0d47a1));
  border: 1px solid var(--ghost-border, var(--line, #c5d8ef));
  box-shadow: none;
}
.msc-btn--ghost:hover {
  background: var(--line-soft, rgba(13, 71, 161, 0.08));
  border-color: var(--blue-bright, #1976d2);
  color: var(--nav-link-hover, var(--blue, #0d47a1));
  filter: none;
}

.msc-list {
  flex: 1;
  overflow: auto;
  padding: 10px;
  display: grid;
  gap: 8px;
  align-content: start;
}
.msc-list-item {
  width: 100%;
  text-align: right;
  border: 1px solid color-mix(in srgb, var(--blue-bright, #1976d2) 14%, var(--line, #d0e4f7));
  background: color-mix(in srgb, var(--glass-strong, var(--panel, #fff)) 92%, transparent);
  border-radius: 14px;
  padding: 12px;
  cursor: pointer;
  display: grid;
  gap: 4px;
  color: inherit;
  font: inherit;
  box-shadow: var(--glass-inset, inset 0 1px 0 rgba(255, 255, 255, 0.65));
  transition: border-color 0.2s, transform 0.2s var(--msc-ease), box-shadow 0.2s;
}
.msc-list-item:hover,
.msc-list-item.is-active {
  border-color: color-mix(in srgb, var(--blue-bright, #1976d2) 40%, var(--line, #d0e4f7));
  transform: translateY(-1px);
  box-shadow:
    var(--glass-inset, inset 0 1px 0 rgba(255, 255, 255, 0.65)),
    0 10px 22px color-mix(in srgb, var(--blue-deep, #0d47a1) 12%, transparent);
}
.msc-list-item strong { font-size: 14px; font-weight: 800; color: var(--text); }
.msc-list-item small { color: var(--muted); font-size: 12px; font-weight: 600; }
.msc-list-item__row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
}

.msc-pill {
  font-size: 11px;
  font-weight: 800;
  padding: 3px 9px;
  border-radius: 999px;
  background: color-mix(in srgb, var(--blue-bright, #1976d2) 14%, transparent);
  color: var(--blue-bright, #1976d2);
}
.msc-pill--closed {
  background: color-mix(in srgb, var(--muted, #5a6b7f) 16%, transparent);
  color: var(--muted, #5a6b7f);
}
.msc-pill--unread {
  background: linear-gradient(135deg, #ff5a7a, #e11d48);
  color: #fff;
}

.msc-list-actions {
  padding: 10px;
  border-top: 1px solid color-mix(in srgb, var(--blue-bright, #1976d2) 12%, var(--line, #d0e4f7));
  display: grid;
  gap: 8px;
  background: color-mix(in srgb, var(--panel, #fff) 80%, transparent);
}

.msc-thread {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
}
.msc-messages {
  flex: 1;
  overflow: auto;
  padding: 14px 12px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background:
    radial-gradient(ellipse 80% 50% at 100% 0%, color-mix(in srgb, var(--blue-bright, #1976d2) 10%, transparent), transparent 55%),
    var(--bg-2, #f5f9ff);
}
.msc-bubble {
  max-width: 85%;
  padding: 10px 12px;
  border-radius: 16px;
  font-size: 14px;
  line-height: 1.55;
  font-weight: 600;
}
.msc-bubble--customer {
  align-self: flex-start;
  background: var(--panel, #fff);
  color: var(--text);
  border: 1px solid color-mix(in srgb, var(--blue-bright, #1976d2) 12%, var(--line, #d0e4f7));
  border-bottom-right-radius: 6px;
  box-shadow: 0 6px 16px color-mix(in srgb, var(--blue-deep, #0d47a1) 8%, transparent);
}
.msc-bubble--staff {
  align-self: flex-end;
  background: linear-gradient(135deg, #1a8fff, var(--blue-deep, #0d47a1));
  color: #fff;
  border-bottom-left-radius: 6px;
  box-shadow: 0 8px 20px color-mix(in srgb, var(--blue-bright, #1976d2) 28%, transparent);
}
.msc-bubble small {
  display: block;
  margin-top: 6px;
  opacity: 0.72;
  font-size: 11px;
  font-weight: 700;
}
.msc-bubble__img {
  display: block;
  margin-bottom: 8px;
  border-radius: 12px;
  overflow: hidden;
  max-width: 100%;
  border: 1px solid color-mix(in srgb, #fff 25%, transparent);
}
.msc-bubble__img img {
  display: block;
  max-width: 220px;
  width: 100%;
  height: auto;
}
.msc-bubble__text {
  white-space: pre-wrap;
  word-break: break-word;
}

.msc-composer {
  display: grid;
  gap: 8px;
  padding: 10px 12px 12px;
  border-top: 1px solid color-mix(in srgb, var(--blue-bright, #1976d2) 12%, var(--line, #d0e4f7));
  background: color-mix(in srgb, var(--glass-strong, var(--panel, #fff)) 94%, transparent);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
}
.msc-composer input,
.msc-composer textarea {
  width: 100%;
  border: 1px solid color-mix(in srgb, var(--blue-bright, #1976d2) 16%, var(--line, #d0e4f7));
  border-radius: 12px;
  padding: 10px 12px;
  font: inherit;
  font-weight: 600;
  background: var(--surface-input, var(--bg-2, #f0f6fc));
  color: var(--text);
  resize: vertical;
  transition: border-color 0.2s, box-shadow 0.2s;
}
.msc-composer input:focus,
.msc-composer textarea:focus {
  outline: none;
  border-color: var(--blue-bright, #1976d2);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--blue-bright, #1976d2) 18%, transparent);
}
.msc-composer__row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
}
.msc-composer__row .msc-btn { flex-shrink: 0; }
.msc-composer__attach {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}
.msc-attach-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  min-height: 34px;
  padding: 0 12px;
  border-radius: 999px;
  border: 1px dashed color-mix(in srgb, var(--blue-bright, #1976d2) 35%, var(--line, #c5d8ef));
  color: var(--blue-bright, #1976d2);
  background: color-mix(in srgb, var(--blue-bright, #1976d2) 6%, transparent);
  cursor: pointer;
  font-size: 13px;
  font-weight: 800;
  transition: background 0.2s, border-color 0.2s;
}
.msc-attach-btn:hover {
  background: color-mix(in srgb, var(--blue-bright, #1976d2) 12%, transparent);
  border-color: var(--blue-bright, #1976d2);
}
.msc-attach-btn input { display: none; }
.msc-attach-btn--block {
  justify-content: center;
  width: 100%;
  min-height: 42px;
}
.msc-attach-name {
  font-size: 12px;
  color: var(--muted);
  font-weight: 700;
  max-width: 160px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.msc-new {
  padding: 14px;
  display: grid;
  gap: 10px;
}

/* Account support page */
.msc-account {
  display: grid;
  gap: 16px;
}
.msc-account-grid {
  display: grid;
  grid-template-columns: minmax(220px, 280px) minmax(0, 1fr);
  gap: 14px;
  min-height: 420px;
}
@media (max-width: 860px) {
  .msc-account-grid { grid-template-columns: 1fr; }
}
.msc-account-side,
.msc-account-main {
  border: 1px solid color-mix(in srgb, var(--blue-bright, #1976d2) 18%, var(--line, #d0e4f7));
  border-radius: var(--radius-lg, 24px);
  background:
    linear-gradient(
      165deg,
      color-mix(in srgb, var(--blue-bright, #1976d2) 8%, transparent),
      color-mix(in srgb, var(--glass-bg, var(--panel, #fff)) 92%, transparent)
    );
  overflow: hidden;
  display: flex;
  flex-direction: column;
  min-height: 360px;
  box-shadow:
    var(--glass-inset, inset 0 1px 0 rgba(255, 255, 255, 0.7)),
    0 14px 36px color-mix(in srgb, var(--blue-deep, #0d47a1) 8%, transparent);
}
.msc-account-side .msc-list { background: transparent; }
.msc-account-main .msc-messages {
  background:
    radial-gradient(ellipse 70% 40% at 0% 0%, color-mix(in srgb, var(--blue-bright, #1976d2) 12%, transparent), transparent 60%),
    var(--bg-2, #f5f9ff);
}

/* Dark mode inherits theme tokens; tighten a few glass edges */
[data-theme="dark"] .msc-panel,
[data-theme="dark"] .msc-account-side,
[data-theme="dark"] .msc-account-main {
  background: color-mix(in srgb, var(--panel, #0d121a) 92%, transparent);
}
[data-theme="dark"] .msc-bubble--customer {
  background: var(--panel-2, #121824);
}
[data-theme="dark"] .msc-composer input,
[data-theme="dark"] .msc-composer textarea {
  background: var(--panel-2, #121824);
}

/* Admin inbox */
.msc-admin-toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}
.msc-admin-tabs { display: flex; gap: 6px; }
.msc-admin-tabs button {
  border: 1px solid #c5d0de;
  background: #fff;
  border-radius: 999px;
  padding: 6px 14px;
  cursor: pointer;
  font-weight: 700;
}
.msc-admin-tabs button.is-active {
  background: linear-gradient(135deg, #1a8fff, #0d47a1);
  border-color: transparent;
  color: #fff;
}
.msc-admin-layout {
  display: grid;
  grid-template-columns: minmax(260px, 340px) minmax(0, 1fr);
  gap: 12px;
  min-height: 640px;
}
@media (max-width: 960px) {
  .msc-admin-layout { grid-template-columns: 1fr; }
}
.msc-admin-list,
.msc-admin-thread {
  background: #fff;
  border: 1px solid #d8e0ea;
  border-radius: 16px;
  overflow: hidden;
  min-height: 480px;
}
.msc-admin-list {
  overflow: auto;
  padding: 8px;
  display: grid;
  gap: 8px;
  align-content: start;
  background: #f5f9ff;
}
.msc-admin-thread { display: flex; flex-direction: column; }
.msc-admin-empty {
  margin: auto;
  padding: 24px;
  color: #64748b;
  font-weight: 700;
}
.msc-admin-thread-inner {
  display: flex;
  flex-direction: column;
  height: 100%;
  min-height: 0;
}
.msc-admin-thread-inner[hidden] { display: none !important; }
.msc-admin-thread-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 14px 16px;
  border-bottom: 1px solid #e5ebf3;
  align-items: flex-start;
  background: linear-gradient(180deg, #f5f9ff, #fff);
}
.msc-admin-thread-head small { display: block; margin-top: 4px; color: #64748b; }
.msc-admin-actions { display: flex; gap: 6px; flex-wrap: wrap; }
.msc-messages--admin {
  background:
    radial-gradient(ellipse 80% 50% at 100% 0%, rgba(25, 118, 210, 0.1), transparent 55%),
    #f5f9ff;
}
.msc-admin .msc-composer {
  border-radius: 0;
  background: #fff;
}

/* Stacked on the physical left: WhatsApp (bottom) · chat (above) */
.chat-fab--whatsapp {
  left: 28px !important;
  right: auto !important;
  inset-inline: unset;
  bottom: 28px;
  z-index: 90;
}

/* موبايل: أعلى من الـ bottom nav عشان ما يغطيهمش */
@media (max-width: 720px) {
  .msc-root {
    --msc-fab-edge: 16px;
    --msc-fab-size: 50px;
    --msc-fab-gap: 10px;
    --msc-nav-clear: calc(108px + env(safe-area-inset-bottom, 0px));
    left: var(--msc-fab-edge) !important;
    right: auto !important;
    inset-inline: unset;
    bottom: var(--msc-nav-clear);
  }
  body:has(.chat-fab--whatsapp) .msc-root {
    bottom: calc(var(--msc-nav-clear) + var(--msc-fab-size) + var(--msc-fab-gap));
  }
  .chat-fab--whatsapp,
  body:has(.mobile-bottom) .chat-fab--whatsapp {
    left: 16px !important;
    right: auto !important;
    inset-inline: unset;
    bottom: calc(108px + env(safe-area-inset-bottom, 0px));
  }
  .msc-fab {
    width: 50px;
    height: 50px;
  }
  .msc-fab svg {
    width: 24px;
    height: 24px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .msc-fab { animation: none; }
  .msc-btn,
  .msc-list-item,
  .msc-fab { transition: none; }
}